Frequently Asked Questions
Delivery, payments, freshness and trade accounts – everything you need to know about ordering from Javstrade Distribution.
Still have questions?Call +1 (732) 555-0148 or write to us.
How fast is delivery?
Orders placed before 2 PM ET ship the same business day. Standard shipping takes 3–5 business days, Expedited 1–2, and we offer next-day delivery across the NY / NJ / PA metro.
How can I track my order?
Open the Order Tracking page and enter your order number and email, or open the order in My account.
Which payment methods do you accept?
We accept credit and debit cards (Visa and Mastercard) on our secure payment page. We do not offer cash on delivery.
What if an item isn't fresh?
Tell us within 48 hours and we'll replace or refund it under our freshness guarantee.
Do you offer wholesale pricing for businesses?
Yes – open a trade account to unlock case and pallet prices and monthly invoicing.
Is there a minimum order?
No minimum. Standard shipping is free on orders over $50 within the contiguous US.
Still need help?
Our support team usually replies within a few hours.